"I paid extra for an upgrade to have a luxury car and we received an email initially that it would be a van and then it was Only a small car which we were not notified of.
My mum had to pay 10USD for the airport pickup charge which we were not told about in the booking and when I called to find out about this I was also reassured that we would not have to pay anything initially."
"Driver called to let me know where he was waiting. Pleasant drive, with good conversation. Driver checked with base to ensure the address I had entered was correct as neither of us had been to the station I was going to.
Found it very easy to book and the service on the journey was great. "